Frequently Asked Questions
Q1: What are your major product categories?
We offer various LED bulbs for decorative lighting, festive/holiday applications, home night lights, automotive LED applications, and pinball machine bulbs.
Q2: What are the payment and sample terms?
We prefer T/T bank transfers (30% deposit, 70% balance), but also accept Western Union and PayPal for samples. We provide free samples for small quantities, with customers covering shipping costs.
Q3: How long is the delivery time for a regular order?
Delivery takes 10-15 days during off-seasons and 15-30 days during peak seasons. We can adjust schedules for urgent orders.
Q4: What is the warranty policy for LED bulbs?
We provide a 2-year warranty based on correct usage. Failures within the warranty period are replaced after confirmation.
Q5: What are the advantages of your factory?
Most of our bulbs feature patented designs. We offer fast sample supply, rigorous quality testing, OEM/ODM acceptance, and customized packaging or engraving.
Q6: What information is needed for an inquiry?
Please provide the bulb shape, base type, dimensions, voltage/wattage requirements, and prospective order quantity.