What kind of guarantee is provided?
We guarantee all products for at least 2 years. Defective products will be replaced free of charge after confirmation of quality issues.
How should I store the product?
Store in a dry place away from direct sunlight or extreme cold. Ensure it is completely dry before packing to avoid mold.
How long does inflation take for applicable products?
With a hand pump, it takes about 4-8 minutes. A high-quality electric pump can complete it in 30 seconds to 1 minute (up to 15PSI).
What is important for first-time use in winter?
Due to low temperatures, PVC material can become brittle. It is recommended to keep the product indoors for over 24 hours before inflating to prevent creases from rupturing.
What wear and tear should I monitor?
Check valves and seams periodically with a soap and water mixture to ensure there are no air leaks. Keep the material clean from stains.
What is the recommended initial charging process?
For first use, inflate to 80% and let it sit for 8 hours. This buffering process helps extend the service life of the inflated product.