❓ Frequently Asked Questions
Q1: What is the warranty period for this LED lamp?
A: We offer a comprehensive 2-year warranty for this product.
Q2: Can I request free samples before a bulk order?
A: Yes, we provide free samples with a typical delivery time of within 7 days.
Q3: Do you support customized design or OEM services?
A: Yes, we offer OEM, ODM, and SKD services. Our R&D engineers can develop lights based on your specific designs.
Q4: What is the typical lead time for mass production?
A: Mass orders normally take 30-35 days after the 30% deposit is received.
Q5: What is the Minimum Order Quantity (MOQ)?
A: For neutral packaging, the MOQ is 100pcs. For customized brand color boxes, the MOQ is 3000pcs.
Q6: What are the available payment terms?
A: Our standard payment term is a 30% deposit via TT, with the balance due against the copy of the B/L.