Frequently Asked Questions
How do you ensure light quality?
We use advanced auto-machines for inserting components and soldering to ensure stability. Products undergo strict QC testing 6 times during production and a final check before loading.
What is the standard warranty for these lamps?
The warranty depends on the specific quality standard, but we provide at least a 2-year warranty for all LED lamps.
Do you offer free samples?
Yes, we offer free samples in certain quantities with a delivery time of approximately 7-10 days.
What is the typical delivery time for mass orders?
For mass orders, the delivery time is usually 30-35 days after the deposit is received and the package design is confirmed.
Can you manufacture lights based on custom designs?
Yes, we offer OEM and ODM services, including printing your own brand on the lamps based on your specific design requirements.
What are your accepted payment terms?
Our standard payment term is a 30% deposit via TT, with the balance paid against the copy of B/L, or via L/C at sight.